Could Alta’s CX Innovations Be the Future of Customer Satisfaction? 

Could Alta’s CX Innovations Be the Future of Customer Satisfaction by Acclereate HrMedia

Alta Resources, a leader in customer experience management (CXM), has been honored with the 2024 North American Entrepreneurial Company of the Year Award by Frost & Sullivan. The award recognizes Alta’s excellence in optimizing customer interactions, enhancing agent efficiency, and achieving market leadership.  Boosting Efficiency Through Innovation  Frost & Sullivan’s evaluation of the CXM industry …

Hornblower Group Appoints Michelle Mason as Chief People Officer 

Hornblower Group Appoints Michelle Mason as Chief People Officer

Hornblower Group has named Michelle Mason as its new Chief People Officer. Mason, a veteran in HR and strategic consulting, will spearhead the company’s global human resources strategy. She brings over 25 years of experience working with top international corporations, including Procter & Gamble and Kinetic Consulting.  Leading Hornblower’s Global Workforce  Mason will focus on …

SPX Technologies Announces Jennifer Carpenter as Chief HR Officer 

SPX Technologies Welcomes Jennifer Carpenter as New CHRO by Acclerate Hr Media

SPX Technologies, Inc. announced the appointment of Jennifer Carpenter as its new Chief Human Resources Officer (CHRO), effective September 30, 2024. Carpenter will succeed Tausha White, who announced her retirement earlier this year.  Jennifer Carpenter brings more than 20 years of leadership experience in human resources, having held senior roles at Honeywell International Inc. Most …

U.S. Army Veteran Appointed as Serco’s Chief People Officer  

Serco Appoints Melissa Marousek as Chief People Officer

Serco, a prominent provider of public services in North America, has announced the appointment of Melissa Marousek as its new Chief People Officer and Senior Vice President. A U.S. Army veteran with over two decades of HR leadership experience, Marousek will oversee talent management, organizational development, and cultural transformation at Serco.  In her new role, …

The GIANT Company Appoints Jennifer Scott as New HR Leader 

The GIANT Company Appoints Jennifer Scott as New HR Leader

The GIANT Company has announced the promotion of Jennifer Scott to vice president of human resources. Scott will now be responsible for all human resources functions, including team member relations, learning and development, recruitment, and diversity, equity, and inclusion (DE&I). She will also lead community relations initiatives. Scott will report directly to the company’s president, …

Entourage Appoints Karen Beggs to Drive Cultural Transformation

Karen-Beggs-Named-Chief-HR-Officer-at-Entourage-Agency

Karen Beggs Appointed Chief Human Resources Officer at Entourage  Leading creative agency Entourage has taken a significant step toward enhancing its culture and workforce by appointing Karen Beggs as Chief Human Resources Officer. The move aligns with Entourage’s ambitious growth strategy, which places people and culture at the core of its success.  A Strategic Appointment …